IL Insurance Continuing Education - Online Exam FAQs

Students may have some questions about taking an Insurance CE online exam. See examples of some questions below:

Q: Can I use my book when taking my exam?

A: Yes, this is an open-book exam, so it is permitted to use the materials.

Q: Can I save my answers and take a break in between?

A: Yes, the student can quit the exam, and the system will save their answers. After logging back in, the student will resume where they left off.

Q: Are the questions the same as what is in the book?

A: Yes, the order of questions is the same as in the book. If the student notices they are different, they may have a different book or incorrect enrollment, and can be fixed.

Q: Can I review my exam after and see what I got wrong?

A: No. There is no option to review the exam afterward.

Q: Can I see my score?

A: No. There is no score provided as it is only a Pass or Fail result.

Q: Can I skip a question and go back to it later?

A: Yes, the student can skip questions and return to them later before submitting their exam.

Q: Can I go back and review my answers before submitting them?

A: Yes, the student can go back to any answered questions and review all their answers before submitting their exam.

Q: Is this exam timed?

A: No. There is no timing restriction.

Q: Can I retake the exam if I fail?

A: Yes, students are permitted one retake, which will be a different exam.

Q: I completed my exam, but it still says In Progress?

A: It can take up to a full business day to process the course completion. Once the course completion is processed, the course status will update from In Progress to Passed, and the certificate of completion will be e-mailed.

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